Donor Center Technician

Grifols

. Conduct pre-donation medical screening .

Posted 10/28/2026full-timeShaker Heights • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates the ability to conduct pre-donation medical screenings and assess donor suitability while ensuring donor confidentiality and compliance with safety protocols. Exhibits superior customer service skills and the capacity to adapt to a dynamic work environment.

Highest-signal resume keywords

Pre-Donation Medical ScreeningCustomer Service StandardsAbility To Follow Oral And Written InstructionsAdaptability To Dynamic Work EnvironmentHandling Biological Fluids

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical ScreeningDonor AssessmentBiological Fluid HandlingLaboratory Equipment OperationOffice Equipment Operation

Soft Skills

Superior Customer ServicePatientAbility To Handle Multiple TasksEffective ListeningRelating Sensitive Information

Tools & Technologies

Personal Protective EquipmentPlasma Freezer

Certifications & Qualifications

State Licensures Or Certifications

Industry Keywords

Plasma CenterDonor ConfidentialityInfectious OrganismsComplex Task Management

About the role

Key responsibilities & impact

Conduct pre-donation medical screening
Interact with donors and respond to customer needs
Assess donor suitability and engage in set-up
Provide appropriate feedback to ineligible donor candidates
Ensure all donor screening information is complete
Ensure donor confidentiality
Perform work in a plasma center while handling biological fluids, laboratory and office equipment, and plasma freezer conditions
Perform assigned tasks according to oral and written instructions

Requirements

What you’ll need

A High School diploma or GED
Ability to work a flexible schedule
Obtains required state licensures or certifications where applicable
Superior customer service standards
Interest in making a difference in the world
Patient and able to handle multiple tasks
Ability to adapt to a dynamic work environment
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information
Ability to perform a wide range of complex tasks under variable demands and changing conditions
Ability to relate sensitive information to diverse groups
Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold below 32°F
Ability to use required personal protective equipment
Ability to sit or stand for an entire shift, bend, and twist neck and waist for 1–2 hours per day
Frequent hand movement and precise coordinated finger, hand and wrist movements
Ability to squat, crouch or sit on one's heels when required
Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
Ability to reach below shoulder height
Essential hearing acuity; color perception/discrimination; near and far vision correctable in one eye to 20/30 and the other eye to 20/100

Benefits

Comp & perks

Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold gear.
Training provided ("We train").