Donor Center Technician

Grifols

. Conduct pre-donation medical screening .

Posted 10/26/2026full-timeMadison • Wisconsin • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills while conducting pre-donation medical screenings and assessing donor suitability. Capable of maintaining donor confidentiality and ensuring compliance with state licensures and certifications in a plasma center environment.

Highest-signal resume keywords

Customer Service StandardsHigh School Diploma or GEDState Licensures or CertificationsAbility to Work in Plasma CenterAbility to Follow Oral and Written Instructions

ATS Keywords

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Applicant Tracking System Keywords

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Industry Keywords

Pre-Donation Medical ScreeningDonor Suitability AssessmentBiological Fluids ExposureInfectious Organisms ExposureLaboratory EquipmentDonor ConfidentialityComplex Task PerformanceFlexible ScheduleCustomer InteractionSensitive Information Handling

About the role

Key responsibilities & impact

Conduct pre-donation medical screening
Interact with donors and respond to customer needs
Assess donor suitability and engage in set-up
Provide appropriate feedback to ineligible donor candidates
Ensure all donor screening information is complete
Ensure donor confidentiality

Requirements

What you’ll need

Superior customer service standards
High School diploma or GED
Ability to work a flexible schedule
Interest in making a difference in the world
Obtain required state licensures or certifications where applicable
Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold below 32°F
Ability to sit or stand for the entire shift, bend, and twist the neck and waist for 1–2 hours per day
Frequent hand and foot movement, including precise coordinated finger, hand, and wrist movements
Ability to squat, crouch, or sit on one's heels when needed
Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
Ability to reach below shoulder height
Essential hearing acuity and correctable near and far vision
Ability to comprehend and follow oral and written instructions
Ability to perform complex tasks under variable and changing conditions
Ability to relate sensitive information to diverse groups

Benefits

Comp & perks

Training provided
Regular full-time employment
Personal protective equipment provided/required, including protective eyewear, garments, gloves, and cold gear