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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and ensuring donor confidentiality. Capable of performing complex tasks in a plasma center under variable demands and changing conditions.
Highest-signal resume keywords
High School Diploma or GEDCustomer Service StandardsState Licensures or CertificationsAbility to Follow Oral and Written InstructionsAbility to Lift Up to 50 lbs
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Ability to Listen and Understand Spoken InformationAbility to Relate Sensitive Information to Diverse GroupsAbility to Work a Flexible Schedule
Tools & Technologies
Personal Protective Equipment
Industry Keywords
Pre-Donation Medical ScreeningDonor Suitability AssessmentPlasma Center OperationsBiological Fluids Exposure ToleranceHearing AcuityVision RequirementsVariable Demands and Changing Conditions
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform work in a plasma center under variable demands and changing conditions
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to perform complex tasks amid variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to work sitting or standing for an entire shift
- Ability to bend and twist the neck and waist for 1–2 hours per day
- Frequent hand and finger movements and precise coordinated movements
- Ability to squat, crouch or sit on one's heels when required
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Hearing acuity essential
- Correctable near and far vision requirements: 20/30 in one eye and 20/100 in the other eye
- Color perception/discrimination
- Exposure tolerance for biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F
- Ability to use required personal protective equipment
Benefits
Comp & perks- Training provided for the Donor Center Technician role
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold gear
- Regular full-time employment
