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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting pre-donation medical screenings and assessing donor suitability while ensuring donor confidentiality and compliance with safety standards. Proficient in providing superior customer service and effectively communicating sensitive information to diverse groups.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsPersonal Protective Equipment UsageBiological Fluids Exposure
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Donor Suitability AssessmentComplex Task ManagementInformation ComprehensionInstruction FollowingPhysical Movement Coordination
Soft Skills
Active ListeningSensitivity in CommunicationFlexibility
Tools & Technologies
Laboratory EquipmentOffice Equipment
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Plasma CenterDonor ConfidentialityInfectious OrganismsBiological Fluids
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in donor set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform a wide range of complex tasks in response to variable demands and changing conditions
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow instructions
- Ability to listen to and understand spoken information
- Ability to perform according to oral or written instructions
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold
- Ability to use required personal protective equipment
- Ability to sit or stand for an entire shift, bend, twist, squat, crouch, and reach below shoulder height
- Ability to make frequent, precise coordinated movements with fingers, hands, wrists, and feet
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Hearing acuity essential
- Correctable near and far vision and color perception/discrimination requirements
Benefits
Comp & perks- Up to 4% of the company bonus pool
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- Paid holidays
- Up to 5% 401(K) match
- Tuition reimbursement
- Opportunities for professional growth and career progression
