Donor Center Technician

Grifols

. Conduct pre-donation medical screening .

Posted 11/9/2026full-timeShaker Heights • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills while conducting pre-donation medical screenings and assessing donor suitability. Capable of adhering to safety protocols and maintaining donor confidentiality in a dynamic plasma center environment.

Highest-signal resume keywords

Customer Service StandardsPre-Donation Medical ScreeningState Licensures or CertificationsAbility to Work with Biological FluidsAbility to Lift 50 Lbs.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Pre-Donation Medical ScreeningAbility to Lift 50 Lbs.Ability to Perform Precise MovementsAbility to Work with Biological FluidsAbility to Follow Oral and Written Instructions

Soft Skills

Superior Customer ServiceAbility to Relate Sensitive InformationAbility to Listen and Understand Spoken Information

Certifications & Qualifications

State Licensures or Certifications

Industry Keywords

Plasma CenterDonor ConfidentialityDonor SuitabilityInfectious OrganismsComplex Tasks

About the role

Key responsibilities & impact

Conduct pre-donation medical screening
Interact with donors and respond to customer needs
Assess donor suitability and assist with set-up
Provide appropriate feedback to ineligible donor candidates
Ensure all donor screening information is complete
Ensure donor confidentiality
Perform a wide range of complex tasks in a plasma center under variable and changing conditions

Requirements

What you’ll need

High School diploma or GED
Superior customer service standards
Ability to work a flexible schedule
Interest in making a difference in the world
Obtain required state licensures or certifications where applicable
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information
Ability to perform precise coordinated finger, hand and wrist movements
Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
Hearing acuity essential
Correctable near and far vision requirements: 20/30 in one eye and 20/100 in the other eye
Ability to relate sensitive information to diverse groups
Ability to work with biological fluids, infectious organisms, electrical office/laboratory equipment and temperatures below 32°F
Ability to sit or stand for the entire shift, bend, twist, reach below shoulder height, and occasionally squat, crouch or sit on one's heels

Benefits

Comp & perks

Grifols trains employees for the Medical Reception / Donor Center Technician role
Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold gear
Regular full-time employment