Donor Center Technician

Grifols

. Conduct pre-donation medical screening .

Posted 9/24/2026full-timeSpanish Fork • Utah • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills while conducting pre-donation medical screenings and assessing donor suitability. Capable of managing multiple tasks in a dynamic environment while ensuring donor confidentiality and compliance with safety protocols.

Highest-signal resume keywords

Customer Service StandardsHigh School Diploma or GEDState Licensures or CertificationsAbility to Use Personal Protective EquipmentAbility to Lift 50 lbs.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Pre-Donation Medical ScreeningDonor Suitability AssessmentDonor Set-UpFeedback to Ineligible DonorsCompleting Donor Screening Information

Soft Skills

PatientAdaptabilityListening SkillsCommunication Skills

Tools & Technologies

Personal Protective EquipmentLaboratory Equipment

Certifications & Qualifications

State Licensures or Certifications

Industry Keywords

Plasma CenterBiological FluidsInfectious Organisms

About the role

Key responsibilities & impact

Conduct pre-donation medical screening
Interact with donors and respond to customer needs
Assess donor suitability and engage in donor set-up
Provide appropriate feedback to ineligible donor candidates
Ensure all donor screening information is complete
Ensure donor confidentiality

Requirements

What you’ll need

Superior customer service standards
A High School diploma or GED
Ability to work a flexible schedule
An interest in making a difference in the world
Obtains required state licensures or certifications where applicable
Patient and able to handle multiple tasks and adapt to a dynamic work environment
Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold below 32°F
Ability to use required personal protective equipment, including protective eyewear, garments, gloves, and cold gear
Ability to sit or stand for the entire shift, bend, twist the neck and waist, and perform frequent hand and foot movements
Ability to lift 15 lbs. routinely, with a maximum lift of 50 lbs.
Hearing acuity, color perception/discrimination, and correctable near and far vision requirements
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information
Ability to perform complex tasks under variable and changing conditions
Ability to relate sensitive information to diverse groups