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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and assessing donor suitability. Capable of adhering to safety protocols and maintaining donor confidentiality in a plasma center environment.
Highest-signal resume keywords
Customer Service StandardsHigh School Diploma or GEDState Licensures or CertificationsAbility to Follow InstructionsAbility to Work in a Plasma Center
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor Suitability AssessmentInformation CompletenessFeedback ProvisionPersonal Protective Equipment Usage
Soft Skills
Listening SkillsCommunication SkillsSensitivity to Diverse GroupsAdaptability to Changing ConditionsAttention to Detail
Industry Keywords
Plasma CenterBiological FluidsInfectious OrganismsElectrical EquipmentSafety Protocols
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and perform set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
Requirements
What you’ll need- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow instructions to complete assigned tasks
- Ability to listen to and understand information and ideas presented through spoken words and sentences
- Ability to perform within the guidance of oral or written instructions
- Ability to perform a wide range of complex tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold
- Ability to use required personal protective equipment
- Ability to sit or stand for an entire shift, bend, and twist neck and waist
- Frequent hand and foot movement, including precise coordinated finger, hand, and wrist movements
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Hearing acuity essential
- Correctable near and far vision and color perception/discrimination requirements
Benefits
Comp & perks- Regular Full-Time employment
- Training provided ("We train")
