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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates the ability to conduct pre-donation medical screenings while ensuring donor confidentiality and providing superior customer service. Capable of working with biological fluids and following complex instructions in a dynamic environment.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsBiological Fluids HandlingComplex Task Performance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor AssessmentInformation CompletenessBiological Fluids HandlingComplex Task Execution
Soft Skills
Customer InteractionListening SkillsSensitivity in CommunicationFlexibility
Tools & Technologies
Laboratory EquipmentOffice Equipment
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Donor ConfidentialityInfectious Organisms ExposurePlasma Freezer Operations
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow instructions
- Ability to listen to and understand spoken information
- Ability to follow oral and written instructions
- Ability to relate sensitive information to diverse groups
- Ability to work with biological fluids and potential exposure to infectious organisms
- Ability to work around electrical office and laboratory equipment
- Ability to work in extreme cold below 32°F in the plasma freezer
- Ability to sit or stand for an entire shift, bend, and twist the neck and waist for 1–2 hours per day
- Frequent hand, finger, wrist, and foot movements; ability to make precise coordinated movements
- Ability to lift 15 lbs. routinely, with a maximum lift of 50 lbs.
- Hearing acuity essential
- Correctable near and far vision; color perception/discrimination
- Ability to perform complex tasks under variable and changing conditions
Benefits
Comp & perks- Training provided for the Donor Center Technician role
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold gear
- Regular full-time employment