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Grifols

Donor Center Technician

Grifols

. Conduct pre-donation medical screening .

Posted 10/18/2026full-timeMadison • Wisconsin • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates proficiency in conducting pre-donation medical screenings and assessing donor suitability while ensuring confidentiality and compliance with safety protocols. Exhibits strong customer service skills and the ability to manage sensitive information in a plasma center environment.

Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsBiological Fluids HandlingFlexible Schedule

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Medical ScreeningDonor AssessmentLaboratory Equipment HandlingBiological Fluids Exposure ManagementSafety Protocol Compliance
Soft Skills
Customer InteractionListening SkillsAdaptabilitySensitivity to Diverse Groups
Tools & Technologies
Personal Protective Equipment
Certifications & Qualifications
High School Diploma or GEDState Licensures or Certifications
Industry Keywords
Plasma CenterDonor ConfidentialityComplex Task ManagementInfectious OrganismsTemperature Management

About the role

Key responsibilities & impact
  • Conduct pre-donation medical screening
  • Interact with donors and respond to customer needs
  • Assess donor suitability and engage in set-up
  • Provide appropriate feedback to ineligible donor candidates
  • Ensure donor screening information is complete
  • Ensure donor confidentiality
  • Perform work in a plasma center using required personal protective equipment
  • Handle exposure to biological fluids, laboratory equipment, and extreme cold in the plasma freezer

Requirements

What you’ll need
  • High School diploma or GED
  • Superior customer service standards
  • Ability to work a flexible schedule
  • Obtains required state licensures or certifications where applicable
  • Ability to comprehend and follow oral and written instructions
  • Ability to listen to and understand spoken information
  • Ability to perform a wide range of complex tasks under variable demands and changing conditions
  • Ability to relate sensitive information to diverse groups
  • Ability to work sitting or standing for an entire shift
  • Ability to bend and twist neck and waist for 1–2 hours per day
  • Frequent hand movement and precise coordinated finger, hand, and wrist movements
  • Ability to squat, crouch, or sit on heels as needed
  • Ability to lift 15 lbs. regularly and up to 50 lbs. maximum
  • Hearing acuity essential
  • Correctable vision to 20/30 in one eye and 20/100 in the other eye
  • Ability to work around biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F

Benefits

Comp & perks
  • Flexible schedule
  • Training provided
  • Personal protective equipment provided/required for the work environment
  • Equal employment opportunities