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Grifols

Donor Center Technician

Grifols

. Conduct pre-donation medical screening .

Posted 11/5/2026full-timeBentonville • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates strong customer service skills while conducting pre-donation medical screenings and ensuring donor confidentiality. Capable of performing physical tasks in a plasma center environment while adhering to safety protocols and maintaining accurate donor information.

Highest-signal resume keywords
Customer Service StandardsHigh School Diploma or GEDState Licensures or CertificationsAbility to Perform Physical TasksAbility to Follow Oral and Written Instructions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Pre-Donation Medical ScreeningDonor Suitability AssessmentDonor Set-UpInformation CompletenessConfidentiality Maintenance
Soft Skills
Interpersonal CommunicationListening SkillsSensitivity to Diverse GroupsAdaptability to Changing Conditions
Tools & Technologies
Personal Protective EquipmentLaboratory Equipment
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterBiological FluidsInfectious Organisms

About the role

Key responsibilities & impact
  • Conduct pre-donation medical screening
  • Interact with donors and respond to customer needs
  • Assess donor suitability and engage in donor set-up
  • Provide appropriate feedback to ineligible donor candidates
  • Ensure all donor screening information is complete
  • Ensure donor confidentiality
  • Work in a plasma center performing sitting, standing, bending, twisting, lifting, and other physical tasks throughout the shift

Requirements

What you’ll need
  • Superior customer service standards
  • A High School diploma or GED
  • Ability to work a flexible schedule
  • An interest in making a difference in the world
  • Obtains required state licensures or certifications where applicable
  • Ability to comprehend and follow oral and written instructions
  • Ability to listen to and understand spoken information and ideas
  • Ability to perform a wide range of complex tasks under variable demands and changing conditions
  • Ability to relate sensitive information to diverse groups
  • Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold
  • Ability to use required personal protective equipment
  • Ability to sit or stand for an entire shift, bend and twist the neck and waist, and perform frequent hand and foot movements
  • Ability to perform precise coordinated finger, hand, and wrist movements
  • Ability to squat, crouch, or sit on one's heels as needed
  • Ability to lift 15 lbs. routinely, with a maximum lift of 50 lbs.
  • Hearing acuity and correctable color, near, and far vision requirements