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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in conducting pre-donation medical screenings and assessing donor suitability while maintaining confidentiality and adhering to superior customer service standards. Capable of performing complex tasks in a plasma center environment with a focus on safety and compliance.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsPersonal Protective EquipmentBiological Fluids Exposure
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor AssessmentLaboratory Equipment UseOffice Equipment UseComplex Task Performance
Soft Skills
Customer InteractionListening SkillsSensitivity to Diverse GroupsAdaptability to Changing Conditions
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Plasma CenterDonor ConfidentialityBiological FluidsInfectious OrganismsFlexible Schedule
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and perform set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Maintain donor confidentiality
- Perform work in a plasma center while using office and laboratory equipment and personal protective equipment
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to perform complex tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center environment with exposure to biological fluids, infectious organisms, electrical equipment and extreme cold
- Ability to sit or stand for an entire shift
- Ability to bend and twist the neck and waist for 1–2 hours per day
- Frequent hand, finger, wrist and foot movements
- Ability to make precise coordinated movements to grasp and manipulate objects
- Ability to squat, crouch or sit on one's heels when required
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Ability to reach below shoulder height
- Essential hearing acuity
- Correctable vision to 20/30 in one eye and 20/100 in the other eye
- Ability to work with required personal protective equipment
Benefits
Comp & perks- Grifols training for the Donor Center Technician role
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold gear