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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates the ability to conduct pre-donation medical screenings and assess donor suitability while ensuring donor confidentiality and compliance with safety protocols. Exhibits superior customer service skills and the ability to handle sensitive information in a plasma center environment.
Highest-signal resume keywords
High School Diploma Or GEDCustomer Service StandardsState Licensures Or CertificationsAbility To Work In A Plasma CenterAbility To Lift 50 Pounds
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor Suitability AssessmentInformation CompletenessComplex Task PerformancePrecise Coordinated Movements
Soft Skills
Listening SkillsUnderstanding Spoken InformationRelating Sensitive InformationFlexible Schedule Adaptability
Tools & Technologies
Personal Protective Equipment
Certifications & Qualifications
State Licensures Or Certifications
Industry Keywords
Plasma CenterBiological FluidsInfectious OrganismsCustomer InteractionConfidentiality
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and assist with set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform work in a plasma center while using required personal protective equipment
- Handle sitting or standing, bending, twisting, repetitive hand movements, occasional squatting and lifting during the shift
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to perform a wide range of complex tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment and extreme cold below 32°F
- Ability to sit or stand for an entire shift, bend and twist the neck and waist
- Frequent hand, finger, wrist and foot movements
- Ability to make precise coordinated movements to grasp and manipulate objects
- Ability to lift 15 pounds routinely, with a maximum lift of 50 pounds
- Hearing acuity and correctable near and far vision requirements
- Color perception/discrimination
Benefits
Comp & perks- Training provided for the Donor Center Technician role
- Equal employment opportunities
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold gear
