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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in conducting pre-donation medical screenings and assessing donor suitability while ensuring donor confidentiality and compliance with health standards. Strong customer service skills are essential for interacting with diverse donor groups and addressing their needs effectively.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsAbility to Follow InstructionsHearing Acuity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor AssessmentInformation CompletenessBiological Fluid HandlingPersonal Protective Equipment Usage
Soft Skills
Customer InteractionListening SkillsSensitivity to Diverse Groups
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterDonor ConfidentialityHealth StandardsFlexible ScheduleComplex Task Management
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform a wide range of complex tasks in a plasma center under variable and changing conditions
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to relate sensitive information to diverse groups
- Hearing acuity essential
- Color perception/discrimination
- Near and far vision correctable in one eye to 20/30 and the other eye to 20/100
- Ability to sit or stand for the entire shift
- Ability to bend and twist neck and waist for 1–2 hours per day
- Frequent hand and foot movement; ability to make precise coordinated finger, hand, and wrist movements
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Ability to reach below shoulder height
- Ability to work with exposure to biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F
- Ability to use required personal protective equipment
Benefits
Comp & perks- Training provided
- Equal employment opportunities
- Personal protective equipment provided/required for workplace safety