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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates the ability to conduct pre-donation medical screenings and assess donor suitability while ensuring donor confidentiality and compliance with state licensures. Exhibits superior customer service skills and the capacity to work effectively in a plasma center environment.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsBiological Fluids ExposureLaboratory Equipment Operation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor AssessmentData EntryComplex Task ManagementBiological Safety ProceduresOffice Equipment OperationLaboratory Equipment OperationPhysical LiftingPrecise Hand MovementsCold Environment Work
Soft Skills
Active ListeningCommunicationSensitivity to Diverse GroupsAdaptabilityProblem Solving
Certifications & Qualifications
High School DiplomaGEDState Licensures
Industry Keywords
Plasma CenterPlasma-Derived MedicinesHealthcare ServicesDonor ConfidentialityInfectious Organisms
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in donor set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Work in a plasma center supporting Grifols' plasma-derived medicines and healthcare services
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to perform a wide range of complex tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center with exposure to biological fluids and potentially infectious organisms
- Ability to work with electrical office and laboratory equipment
- Ability to work in extreme cold below 32 degrees F in a plasma freezer
- Ability to sit or stand for the entire shift, bend, and twist the neck and waist for 1–2 hours per day
- Frequent hand and finger movements and precise coordinated movements to grasp and manipulate objects
- Ability to squat, crouch, or sit on one's heels when required
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Ability to reach below shoulder height
- Essential hearing acuity, color perception/discrimination, and correctable near and far vision
- Regular Full-Time availability
Benefits
Comp & perks- Grifols training for the Donor Center Technician role
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold gear
- Equal employment opportunity protections
