Donor Center Technician

Grifols

. Conduct pre-donation medical screening .

Posted 9/28/2026full-timeKalamazoo • Michigan • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting pre-donation medical screenings and assessing donor suitability while ensuring confidentiality and compliance with safety standards. Strong customer service skills are essential for interacting with donors and addressing their needs effectively.

Highest-signal resume keywords

Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsAbility to Follow InstructionsPersonal Protective Equipment Usage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical ScreeningDonor AssessmentData EntryTask ManagementPhysical Coordination

Soft Skills

Active ListeningCommunicationEmpathyAdaptability

Tools & Technologies

Personal Protective EquipmentLaboratory Equipment

Certifications & Qualifications

State Licensures or Certifications

Industry Keywords

Plasma CenterBiological FluidsInfectious OrganismsCustomer Interaction

About the role

Key responsibilities & impact

Conduct pre-donation medical screening
Interact with donors and respond to customer needs
Assess donor suitability and engage in donor set-up
Provide appropriate feedback to ineligible donor candidates
Ensure all donor screening information is complete
Ensure donor confidentiality
Work in a plasma center serving Grifols’ plasma-derived medicines operations

Requirements

What you’ll need

High School diploma or GED
Ability to work a flexible schedule
Superior customer service standards
Obtains required state licensures or certifications where applicable
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information
Ability to perform a wide range of complex tasks under variable demands and changing conditions
Ability to relate sensitive information to diverse groups
Ability to meet occupational demands, including sitting or standing for the entire shift, bending, twisting, frequent hand and foot movement, precise finger and hand coordination, and lifting up to 50 lbs.
Hearing acuity essential
Color perception/discrimination and correctable near and far vision
Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical and laboratory equipment, and extreme cold
Ability to use required personal protective equipment