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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in conducting pre-donation medical screenings and assessing donor suitability while ensuring confidentiality and compliance with safety protocols. Exhibits strong customer service skills and the ability to perform complex tasks in a dynamic environment.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsAbility to Follow InstructionsPersonal Protective Equipment Usage
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor AssessmentData EntryPhysical LiftingHand and Finger Coordination
Soft Skills
Customer InteractionListening SkillsSensitivity to Diverse Groups
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma Center EnvironmentBiological FluidsInfectious OrganismsSafety Protocols
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in donor set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure donor screening information is complete
- Ensure donor confidentiality
- Work in a plasma center environment with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold in the plasma freezer
- Perform work involving sitting or standing for the entire shift, bending, twisting, and frequent hand and foot movements
Requirements
What you’ll need- High School diploma or GED
- Ability to work a flexible schedule
- Superior customer service standards
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to perform a wide range of complex tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to work sitting or standing for the entire shift
- Ability to bend and twist neck and waist for 1–2 hours per day
- Frequent hand and finger movements and precise coordinated movements to grasp and manipulate objects
- Ability to lift 15 pounds routinely, with a maximum lift of 50 pounds
- Hearing acuity essential
- Correctable near and far vision and color perception/discrimination
- Ability to use required personal protective equipment
Benefits
Comp & perks- Training provided for the Donor Center Technician role
- Equal employment opportunities and consideration consistent with applicable laws
