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Grifols

Donor Center Technician

Grifols

. Conduct pre-donation medical screening .

Posted 10/26/2026full-timeFrederick • Maryland • United StatesMid-LevelSenior💰 $19 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates strong customer service skills while conducting pre-donation medical screenings and ensuring donor confidentiality in a plasma center environment. Capable of following detailed instructions and engaging effectively with diverse groups of donors.

Highest-signal resume keywords
Customer Service StandardsHigh School Diploma or GEDState Licensures or CertificationsAbility to Work in Plasma CenterAbility to Lift 50 Lbs.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Pre-Donation Medical ScreeningDonor Suitability AssessmentFeedback Provision to DonorsInformation Completeness AssuranceBiological Fluids Exposure Management
Soft Skills
Listening SkillsUnderstanding Spoken InformationRelating Sensitive InformationFlexible Schedule Adaptability
Tools & Technologies
Personal Protective Equipment
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma Center EnvironmentDonor ConfidentialityCustomer InteractionBiological FluidsInfectious Organisms

About the role

Key responsibilities & impact
  • Conduct pre-donation medical screening
  • Interact with donors and respond to customer needs
  • Assess donor suitability and engage in set-up
  • Provide appropriate feedback to ineligible donor candidates
  • Ensure all donor screening information is complete
  • Ensure donor confidentiality
  • Work in a plasma center environment while using required personal protective equipment

Requirements

What you’ll need
  • Superior customer service standards
  • High School diploma or GED
  • Ability to work a flexible schedule
  • Interest in making a difference in the world
  • Obtains required state licensures or certifications where applicable
  • Ability to comprehend and follow instructions
  • Ability to listen to and understand spoken information
  • Ability to perform tasks according to oral or written instructions
  • Ability to relate sensitive information to diverse groups
  • Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment and extreme cold
  • Ability to sit or stand for an entire shift, bend and twist neck and waist for 1–2 hours per day
  • Frequent hand, finger, wrist and foot movements; ability to make precise coordinated movements
  • Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
  • Essential hearing acuity
  • Correctable near and far vision and color perception/discrimination

Benefits

Comp & perks
  • Up to 4% of the company bonus pool
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • PTO
  • Paid holidays
  • Up to 5% 401(k) match
  • Tuition reimbursement
  • Opportunities for professional growth and career progression
  • Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold gear