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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and assessing donor suitability. Capable of maintaining donor confidentiality and adapting to a dynamic work environment.
Highest-signal resume keywords
Customer Service StandardsHigh School Diploma or GEDState Licensures or CertificationsAbility to Lift 15-50 lbsHearing Acuity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor Suitability AssessmentFeedback Provision to DonorsCoordinated Finger, Hand, and Wrist Movements
Soft Skills
PatientAbility to Handle Multiple TasksAbility to Listen and Understand Spoken InformationAbility to Relate Sensitive Information
Industry Keywords
Plasma CenterBiological FluidsInfectious OrganismsElectrical EquipmentExtreme Cold
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in donor set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
Requirements
What you’ll need- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Patient and able to handle multiple tasks
- Ability to adapt to a dynamic work environment
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to perform precise coordinated finger, hand, and wrist movements
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Hearing acuity essential
- Correctable near and far vision requirements
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold
Benefits
Comp & perks- Training provided
- Equal employment opportunities
- Personal protective equipment required/provided, including protective eyewear, garments, gloves and cold gear
