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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates the ability to conduct pre-donation medical screenings while ensuring donor confidentiality and providing superior customer service. Capable of performing complex tasks in a plasma center environment and adhering to safety protocols.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsAbility to Follow InstructionsBiological Fluids Exposure
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Donor Suitability AssessmentDonor-Center SetupInformation CompletenessComplex Task PerformancePrecise Finger CoordinationLifting Up to 50 LbsPersonal Protective Equipment Usage
Soft Skills
Listening SkillsUnderstanding Spoken InformationRelating Sensitive InformationFlexible Schedule Adaptability
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Plasma Center EnvironmentBiological FluidsInfectious OrganismsCustomer InteractionDonor Confidentiality
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and perform donor-center setup
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Maintain donor confidentiality
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to perform complex tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center environment with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold
- Ability to sit or stand for the entire shift, bend, and twist neck and waist
- Frequent hand and foot movements and precise finger, hand, and wrist coordination
- Ability to squat, crouch, or sit on one's heels when needed
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Ability to reach below shoulder height
- Essential hearing acuity and correctable near and far vision
- Ability to use required personal protective equipment
Benefits
Comp & perks- Training provided
- Equal employment opportunities
- Personal protective equipment provided/required for workplace safety