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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting pre-donation medical screenings and assessing donor suitability while ensuring donor confidentiality and compliance with healthcare standards. Possesses strong customer service skills and the ability to work effectively in a plasma center environment.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsAbility to Work in Plasma Center EnvironmentComplex Task Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor AssessmentInformation ManagementBiological Fluid HandlingLaboratory Equipment Operation
Soft Skills
Active ListeningCommunicationSensitivity to Diverse GroupsAdaptabilityAttention to Detail
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma Center OperationsHealthcarePlasma-Derived MedicinesDonor ConfidentialityInfectious Organisms
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform work in a plasma center as part of Grifols' healthcare and plasma-derived medicines operations
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to perform a wide range of complex tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center environment with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold below 32°F
- Ability to sit or stand for the entire shift, bend and twist the neck and waist for 1–2 hours per day
- Frequent hand and foot movement, including precise coordinated finger, hand and wrist movements
- Ability to squat, crouch or sit on one's heels when needed
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Ability to reach below shoulder height
- Essential hearing acuity, color perception/discrimination, and correctable near and far vision
Benefits
Comp & perks- Grifols training for the Donor Center Technician role
- Equal employment opportunity protections
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold gear