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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting pre-donation medical screenings and assessing donor suitability while ensuring donor confidentiality and compliance with safety protocols. Exhibits superior customer service skills and the ability to perform complex tasks in a dynamic environment.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsDonor ConfidentialityBiological Safety Protocols
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor AssessmentLaboratory Equipment HandlingSafety Protocol CompliancePhysical Coordination
Soft Skills
Customer InteractionListening SkillsCommunication SkillsAdaptabilitySensitivity to Diverse Groups
Tools & Technologies
Personal Protective EquipmentPlasma Freezer
Certifications & Qualifications
High School DiplomaGEDState Licensures
Industry Keywords
Plasma CenterBiological FluidsInfectious OrganismsDonor SuitabilityConfidentiality
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in donor set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform work in a plasma center with exposure to biological fluids, infectious organisms, laboratory equipment, and extreme cold in the plasma freezer
- Use required personal protective equipment, including protective eyewear, garments, gloves, and cold gear
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Obtains required state licensures or certifications where applicable
- Ability to sit or stand for the entire shift
- Ability to bend and twist neck and waist for 1–2 hours per day
- Frequent hand movement and precise coordinated finger, hand, and wrist movements
- Ability to perform occasional squatting, crouching, or sitting on heels
- Ability to lift 15 lbs. regularly and up to 50 lbs. maximum
- Ability to reach below shoulder height
- Essential hearing acuity
- Color perception/discrimination and correctable near and far vision
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to perform complex tasks under variable and changing conditions
- Ability to relate sensitive information to diverse groups
Benefits
Comp & perks- Flexible schedule
- Training provided
- Personal protective equipment provided/required for the role