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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and ensuring donor confidentiality. Capable of performing complex tasks in a plasma center environment while adhering to safety protocols and handling sensitive information.
Highest-signal resume keywords
High School Diploma Or GEDCustomer Service StandardsState Licensures Or CertificationsAbility To Handle Sensitive InformationPersonal Protective Equipment Usage
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor Suitability AssessmentInformation Completeness AssuranceComplex Task PerformanceBiological Fluids Exposure Management
Soft Skills
Listening SkillsOral And Written Instruction ComprehensionInterpersonal Communication
Industry Keywords
Plasma CenterDonor ConfidentialityCustomer InteractionFlexible ScheduleHearing AcuityVision Requirements
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to handle sensitive information with diverse groups
- Ability to work sitting or standing for the entire shift
- Ability to bend and twist neck and waist for 1–2 hours per day
- Frequent hand movement and precise coordinated finger, hand, and wrist movements
- Ability to squat, crouch, or sit on one's heels when required
- Ability to lift 15 lbs. routinely, with a maximum lift of 50 lbs.
- Hearing acuity essential
- Correctable near and far vision requirements
- Ability to perform complex tasks under variable and changing conditions
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold
- Ability to use required personal protective equipment
Benefits
Comp & perks- Flexible schedule
- Training provided
- Equal employment opportunities