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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in conducting pre-donation medical screenings and assessing donor suitability while maintaining confidentiality and adhering to superior customer service standards. Capable of working in a plasma center environment and handling biological fluids safely.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsBiological Fluids HandlingElectrical Office and Laboratory Equipment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor Suitability AssessmentBiological Fluids HandlingElectrical Office Equipment UseLaboratory Equipment Use
Soft Skills
Customer ServiceListening SkillsCommunication SkillsAdaptabilitySensitivity to Diverse Groups
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterHealthcare OperationsDonor ConfidentialityComplex Task PerformanceFlexible Schedule
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and perform donor setup
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Maintain donor confidentiality
- Work in a plasma center supporting Grifols' healthcare operations
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to perform complex tasks under variable and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to work around biological fluids and potentially infectious organisms
- Ability to use electrical office and laboratory equipment
- Ability to work in extreme cold below 32°F
- Ability to sit or stand for an entire shift, bend, and twist the neck and waist
- Frequent hand and finger movements and precise coordinated movements
- Ability to squat, crouch, or sit on one's heels as needed
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Hearing acuity, color perception/discrimination, and correctable near and far vision requirements
Benefits
Comp & perks- Training provided
- Equal employment opportunities
- Personal protective equipment provided/required for workplace safety