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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates the ability to conduct pre-donation medical screenings and assess donor suitability while ensuring donor confidentiality and compliance with safety protocols. Exhibits superior customer service skills and the capacity to handle sensitive information in a plasma center environment.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsDonor Suitability AssessmentState Licensures or CertificationsPersonal Protective Equipment Usage
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor Set-UpInformation CompletenessComplex Task PerformanceBiological Fluid Handling
Soft Skills
Listening SkillsUnderstanding Spoken InformationRelating Sensitive InformationFlexibilityAttention to Detail
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Plasma CenterHealthcare ServicesInfectious OrganismsElectrical EquipmentExtreme Cold Exposure
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with and respond to customer needs
- Assess donor suitability and perform donor set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Work in a plasma center supporting Grifols' plasma-derived medicines and healthcare services
Requirements
What you’ll need- High School diploma or GED
- Ability to work a flexible schedule
- Superior customer service standards
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to perform a wide range of complex tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold
- Ability to use required personal protective equipment
- Ability to sit or stand for an entire shift, bend, twist, and perform frequent hand and foot movements
- Ability to lift 15 pounds routinely and up to 50 pounds maximum
- Hearing acuity and correctable near and far vision requirements
Benefits
Comp & perks- Training provided for the Donor Center Technician role
- Equal employment opportunities and consideration consistent with applicable laws