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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting pre-donation medical screenings and assessing donor suitability while ensuring donor confidentiality and compliance with safety protocols. Strong customer service skills are essential for interacting with donors and addressing their needs effectively.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsBiological Fluids HandlingPersonal Protective Equipment Usage
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor AssessmentLaboratory Equipment OperationData EntrySafety Protocol Compliance
Soft Skills
Effective CommunicationActive ListeningSensitivity to Diverse GroupsAdaptabilityAttention to Detail
Tools & Technologies
Office EquipmentLaboratory EquipmentPersonal Protective Equipment
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterDonor ConfidentialityBiological FluidsInfectious OrganismsCustomer Interaction
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in donor set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform work in a plasma center using office and laboratory equipment
- Perform a wide range of complex tasks under variable demands and changing conditions
Requirements
What you’ll need- Superior customer service standards
- High School diploma or GED
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Required state licensures or certifications where applicable
- Ability to comprehend and follow instructions
- Ability to listen to and understand spoken information
- Ability to perform tasks according to oral or written instructions
- Ability to relate sensitive information to diverse groups
- Ability to work with biological fluids and potential infectious organisms
- Ability to use personal protective equipment, including protective eyewear, garments, gloves, and cold gear
- Ability to work sitting or standing for an entire shift
- Ability to bend and twist neck and waist for 1–2 hours per day
- Frequent hand and finger movements and precise coordinated movements
- Ability to squat, crouch, or sit on one's heels when required
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Hearing acuity
- Correctable near and far vision; specified visual acuity requirements
- Color perception/discrimination
Benefits
Comp & perks- Up to 4% of the company bonus pool
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- Paid holidays
- Up to 5% 401(K) match
- Tuition reimbursement
- Opportunities for professional growth and career progression
- Training provided