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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting pre-donation medical screenings and assessing donor suitability while ensuring donor confidentiality and compliance with health standards. Proficient in providing superior customer service and effectively communicating with diverse groups in a plasma center environment.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsPersonal Protective Equipment UsageBiological Fluids Exposure
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor AssessmentData CompletenessComplex Task ManagementPhysical Coordination
Soft Skills
Active ListeningCommunicationSensitivity to Diverse Groups
Tools & Technologies
Personal Protective Equipment
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterHealthcare OperationsPlasma-Derived Medicines
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Work in a plasma center supporting Grifols' healthcare and plasma-derived medicines operations
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to perform a wide range of complex tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center with exposure to biological fluids and infectious organisms
- Ability to use personal protective equipment, including protective eyewear, garments, gloves, and cold gear
- Ability to sit or stand for an entire shift, bend, and twist the neck and waist
- Frequent hand and foot movement and precise finger, hand, and wrist coordination
- Ability to squat, crouch, or sit on one's heels when required
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Ability to reach below shoulder height
- Essential hearing acuity
- Correctable near and far vision, with specified visual acuity requirements
- Ability to work in temperatures below 32°F in a plasma freezer
Benefits
Comp & perks- Grifols provides training for the Donor Center Technician role
- Equal employment opportunities and consideration consistent with applicable laws
