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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and assessing donor suitability in a plasma center environment. Capable of following oral and written instructions, maintaining donor confidentiality, and performing tasks under variable demands.
Highest-signal resume keywords
Customer Service StandardsHigh School Diploma or GEDState Licensures or CertificationsAbility to Follow InstructionsAbility to Work in Plasma Center
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor AssessmentInformation ManagementComplex Task PerformancePersonal Protective Equipment Usage
Soft Skills
Interpersonal CommunicationListening SkillsSensitivity to Diverse Groups
Industry Keywords
Plasma CenterBiological FluidsInfectious OrganismsFlexible SchedulePhysical Demands
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and perform set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure donor screening information is complete
- Maintain donor confidentiality
- Perform work in a plasma center according to oral and written instructions
Requirements
What you’ll need- Superior customer service standards
- High School diploma or GED
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to perform complex tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F
- Ability to use required personal protective equipment
- Ability to sit or stand for an entire shift, bend, and twist the neck and waist
- Frequent hand and foot movement, including precise grasping and manipulation
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Hearing acuity and correctable near/far vision and color discrimination
Benefits
Comp & perks- Training provided for the Donor Center Technician role
- Equal employment opportunity protections
- Work in an international team at a global healthcare company
