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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and assessing donor suitability in a plasma center environment. Capable of following detailed instructions and maintaining donor confidentiality while managing complex tasks under variable conditions.
Highest-signal resume keywords
Customer Service StandardsHigh School Diploma or GEDState Licensures or CertificationsAbility to Work in Plasma Center EnvironmentAbility to Lift Up to 50 lbs
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Ability to Listen and UnderstandAbility to Relate Sensitive InformationAbility to Work a Flexible Schedule
Industry Keywords
Pre-Donation Medical ScreeningDonor ConfidentialityBiological Fluids ExposureInfectious Organisms ExposureComplex Task Management
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform a wide range of complex tasks according to variable demands and changing conditions
Requirements
What you’ll need- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow instructions to complete assigned tasks
- Ability to listen to and understand information and ideas presented through spoken words and sentences
- Ability to perform within the guidance of oral or written instructions
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center environment with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold below 32°F
- Ability to sit or stand for an entire shift, bend, and twist neck and waist for 1–2 hours per day
- Frequent hand movement and precise coordinated finger, hand, and wrist movements
- Ability to squat, crouch, or sit on one's heels when required
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Ability to reach below shoulder height
- Essential hearing acuity
- Color perception/discrimination and correctable near and far vision requirements: 20/30 in one eye and 20/100 in the other eye
Benefits
Comp & perks- Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability
- Personal protective equipment required, including protective eyewear, garments, gloves and cold gear
- Training provided ("We train")
