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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and assessing donor suitability. Capable of maintaining donor confidentiality and following safety protocols in a plasma center environment.
Highest-signal resume keywords
Customer Service StandardsHigh School Diploma or GEDState Licensures or CertificationsAbility to Follow InstructionsAbility to Work in a Plasma Center
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor Suitability AssessmentInformation ComprehensionConfidentiality MaintenancePersonal Protective Equipment Usage
Soft Skills
Interpersonal CommunicationActive ListeningSensitivity to Diverse Groups
Industry Keywords
Biological Fluids ExposureInfectious OrganismsLaboratory EquipmentExtreme Cold ConditionsPhysical Movement Requirements
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
Requirements
What you’ll need- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow instructions
- Ability to listen to and understand information and ideas presented through spoken words and sentences
- Ability to perform within the guidance of oral or written instructions
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold below 32 degrees F
- Ability to use required personal protective equipment
- Ability to sit or stand for an entire shift, bend, and twist neck and waist for 1–2 hours per day
- Frequent hand, finger, wrist, and foot movement; ability to make precise coordinated movements
- Ability to squat, crouch, or sit on one's heels when required
- Ability to lift 15 lbs. routinely, with a maximum lift of 50 lbs.
- Hearing acuity essential
- Color perception/discrimination and correctable near and far vision requirements
Benefits
Comp & perks- Up to 4% of the company bonus pool
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- Paid holidays
- Up to 5% 401(K) match
- Tuition reimbursement
- Opportunities for professional growth and career progression