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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in conducting pre-donation medical screenings and assessing donor suitability while maintaining confidentiality and adhering to superior customer service standards. Capable of performing complex tasks in a plasma center environment with a focus on safety and compliance.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsAbility to Follow InstructionsPhysical Stamina and Dexterity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor AssessmentData EntryConfidentiality MaintenanceBiological Fluid Handling
Soft Skills
Interpersonal CommunicationActive ListeningSensitivity to Diverse GroupsAdaptabilityAttention to Detail
Tools & Technologies
Laboratory EquipmentOffice Equipment
Certifications & Qualifications
High School DiplomaGEDState Licensures
Industry Keywords
Plasma CenterDonor ScreeningInfectious OrganismsBiological FluidsCustomer Interaction
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and perform set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Maintain donor confidentiality
- Work in a plasma center environment with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold in the plasma freezer
- Perform work while sitting or standing for the entire shift
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to perform a wide range of complex tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to sit or stand for the entire shift
- Ability to bend and twist the neck and waist for 1–2 hours per day
- Frequent hand and foot movement, including precise coordinated finger, hand, and wrist movements
- Ability to squat, crouch, or sit on one's heels when required
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Ability to reach below shoulder height
- Essential hearing acuity
- Color perception/discrimination and correctable near and far vision requirements
Benefits
Comp & perks- Regular part-time employment
- Training provided ('We train')
- Flexible schedule
- Personal protective equipment provided/required, including protective eyewear, garments, gloves, and cold gear