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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and assessing donor suitability. Capable of following detailed instructions and maintaining donor confidentiality in a dynamic plasma center environment.
Highest-signal resume keywords
Customer Service StandardsPre-Donation Medical ScreeningState Licensures or CertificationsAbility to Follow InstructionsAbility to Work Flexible Schedule
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor AssessmentData EntryBiological Fluid HandlingLifting and Physical Movement
Soft Skills
Interpersonal CommunicationActive ListeningSensitivity to Diverse GroupsAdaptabilityAttention to Detail
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterDonor ConfidentialityMedical ScreeningCustomer InteractionHealth and Safety Compliance
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and perform set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform work in a plasma center under variable demands and changing conditions
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow instructions
- Ability to listen to and understand information presented through spoken words and sentences
- Ability to perform tasks according to oral or written instructions
- Ability to relate sensitive information to diverse groups
- Ability to work sitting or standing for the entire shift
- Ability to bend and twist the neck and waist for 1–2 hours per day
- Frequent hand movement and precise coordinated finger, hand and wrist movements
- Ability to squat, crouch or sit on one's heels when required
- Ability to lift 15 lbs. regularly, with a maximum lift of 50 lbs.
- Ability to reach below shoulder height
- Essential hearing acuity
- Color perception/discrimination and near and far vision correctable in one eye to 20/30 and the other eye to 20/100
- Ability to work with potential exposure to biological fluids, infectious organisms, electrical equipment and extreme cold below 32°F
Benefits
Comp & perks- Regular full-time employment
- Training provided ('We train')
- Personal protective equipment provided/required for work, including protective eyewear, garments, gloves and cold gear
