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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting pre-donation medical screenings and assessing donor suitability while ensuring donor confidentiality and compliance with health standards. Proficient in providing superior customer service and effectively communicating with diverse groups in a plasma center environment.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsBiological Fluid HandlingLaboratory Equipment Operation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor AssessmentData EntryBiological Fluid HandlingLaboratory Equipment Operation
Soft Skills
Customer InteractionListening SkillsCommunication SkillsAttention to DetailAdaptability
Tools & Technologies
Office EquipmentLaboratory Equipment
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterHealthcare OperationsDonor ConfidentialityCustomer NeedsInfectious Organisms
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in donor set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Work in a plasma center environment as part of Grifols’ healthcare operations
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to perform precise, coordinated finger, hand and wrist movements
- Ability to handle exposure to biological fluids and potentially infectious organisms
- Ability to work with electrical office and laboratory equipment
- Ability to work in extreme cold below 32 degrees F while working in a plasma freezer
- Ability to sit or stand for an entire shift, bend, and twist the neck and waist
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Hearing acuity essential
- Correctable near and far vision and color perception/discrimination
- Ability to perform complex tasks under variable and changing conditions
- Ability to relate sensitive information to diverse groups
Benefits
Comp & perks- Grifols provides training for the Donor Center Technician role
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold gear
