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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and ensuring donor confidentiality. Capable of following detailed instructions and performing tasks in a plasma center environment under variable conditions.
Highest-signal resume keywords
High School Diploma Or GEDSuperior Customer Service StandardsAbility To Work A Flexible ScheduleObtain Required State Licensures Or CertificationsHearing Acuity Essential
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor Suitability AssessmentInformation Completeness AssuranceFrequent Hand And Finger MovementsLifting Up To 50 Lbs
Soft Skills
Ability To Listen And UnderstandAbility To Relate Sensitive InformationInterest In Making A Difference
Tools & Technologies
Protective EyewearProtective GarmentsGlovesCold Gear
Certifications & Qualifications
State Licensures Or Certifications
Industry Keywords
Plasma CenterBiological FluidsInfectious OrganismsCustomer NeedsConfidentiality
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform work in a plasma center while handling variable and changing conditions
- Sit or stand for the entire shift, with bending and twisting for 1–2 hours per day
- Occasionally squat, crouch, or sit on heels
- Perform frequent foot movement and reach below shoulder height
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow instructions
- Ability to listen to and understand spoken information and ideas
- Ability to perform tasks according to oral or written instructions
- Ability to relate sensitive information to diverse groups
- Hearing acuity essential
- Color perception/discrimination
- Near and far vision correctable in one eye to 20/30 and in the other eye to 20/100
- Ability to perform frequent hand and finger movements and precise coordinated movements
- Ability to lift 15 lbs. routinely, with a maximum lift of 50 lbs.
- Ability to work around biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F
- Ability to use required protective eyewear, garments, gloves, and cold gear
Benefits
Comp & perks- Training provided for the Donor Center Technician role
- Equal employment opportunities
- Personal protective equipment provided/required for workplace safety
