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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational management capabilities in a Plasma Collection Center, ensuring compliance with FDA-approved SOPs, OSHA, CLIA, and cGMP regulations while achieving quality and production targets. Proven ability to lead teams, manage staffing, and develop community relations to enhance donor engagement and satisfaction.
Highest-signal resume keywords
Plasma Collection ManagementRegulatory Compliance (FDA, OSHA, CLIA, cGMP)Operational EfficiencyStaff Management and TrainingBudget Preparation and Cost Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality ControlProcess ImprovementStaffing ProjectionsInventory ManagementBudgetingTraining DevelopmentOperational PlanningPerformance MetricsDonor SelectionEquipment Maintenance
Soft Skills
LeadershipCommunicationTeam BuildingProblem SolvingCustomer Relationship Management
Industry Keywords
Plasma CollectionClinical ExperienceCGMP EnvironmentStandard Operating ProceduresWorkforce MoralePublic RelationsMarketing CampaignsQuality KPIsCost-Per-Liter TargetsEmployee Supervision
About the role
Key responsibilities & impact- Act as the general manager for a Plasma Collection Center with overall responsibility for center operations
- Manage daily operations, supervision, quality control, and compliance with applicable policies and regulations
- Meet quarterly goals, staffing and labor-efficiency standards, cost-per-liter targets, and quality KPIs
- Create an organizational environment that supports workforce morale and productivity
- Manage employees, training, quality goals, operational changes, and center efficiency
- Monitor operations, develop action plans, and supervise process improvements
- Manage headcount and provide staffing projections to regional management
- Direct hiring, work assignments, development, training, disciplinary actions, terminations, and personnel records
- Provide strategic direction and planning
- Oversee donor selection, plasma collection, shipment, and records through the Assistant Manager
- Ensure production employees are adequately trained and demonstrate tasks according to company standards
- Manage inventory, supplies, facility cleanliness, equipment maintenance, and freezer operations
- Respond appropriately to freezer alarms and equipment failures
- Develop community representation and public relations and marketing campaigns to attract and retain donors
- Ensure compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, and cGMP
- Build rapport with donors to support customer satisfaction and long-term donation
- Prepare annual budgets with divisional and corporate management and achieve production and quality targets within the agreed cost structure
Requirements
What you’ll need- Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field
- Minimum of 3 years of related experience in clinical or general business experience
- Supervisory experience preferred but not required
- Experience in a medical and/or cGMP regulated environment preferred
- Experience with plasma or whole blood preferred
- Familiarity with state and federal regulations, FDA-approved Standard Operating Procedures, OSHA, CLIA, and cGMP requirements
Benefits
Comp & perks- Equal employment opportunities and consideration consistent with applicable laws