General Manager

Grifols

. Act as general manager for a Plasma Collection Center with overall responsibility for center operations .

Posted 10/17/2026full-timeCleveland • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing plasma collection center operations, ensuring regulatory compliance, and achieving quality and efficiency targets. Proficient in staff management, training, and community engagement to enhance donor relations and operational effectiveness.

Highest-signal resume keywords

Plasma Collection ManagementRegulatory ComplianceQuality ControlStaff ManagementProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operations ManagementQuality KPIsCost-Per-Liter TargetsStaffing ProjectionsTraining DevelopmentInventory ManagementFDA-Approved SOPsCGMP ComplianceOSHA RegulationsCLIA Standards

Soft Skills

LeadershipCommunicationTeam BuildingProblem SolvingCustomer Satisfaction

Industry Keywords

Plasma CollectionClinical ExperienceMedical EnvironmentFederal RegulationsState Regulations

About the role

Key responsibilities & impact

Act as general manager for a Plasma Collection Center with overall responsibility for center operations
Manage daily operations, supervision, quality control, and regulatory compliance
Meet quarterly goals, staffing and labor-efficiency standards, cost-per-liter targets, and quality KPIs
Create an organizational environment that supports workforce morale and productivity
Manage employees, training, quality goals, and operational changes
Monitor and evaluate operations; develop and implement process-improvement action plans
Manage headcount and staffing projections for cyclical, seasonal, and situational demand
Direct personnel functions including hiring, work assignment, development, training, discipline, termination, and personnel records
Provide strategic direction and planning
Oversee donor selection, plasma collection, shipments, and records through the Assistant Manager
Ensure adequate training of production employees and compliance with company standards
Manage inventory, ordering, facility cleanliness, and equipment maintenance
Oversee freezer management, plasma shipments, equipment failures, and freezer alarms
Develop community representation and public-relations and marketing campaigns to attract and retain donors
Ensure compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, and cGMP
Build rapport with donors to support customer satisfaction and long-term donation
Work with divisional and corporate management on the annual budget and manage the facility to achieve production and quality targets

Requirements

What you’ll need

Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field
Minimum of 3 years of related experience in clinical or general business experience
Supervisory experience preferred but not required
Experience in a medical and/or cGMP regulated environment preferred
Experience with plasma or whole blood preferred
Familiarity with state and federal regulations
Knowledge of FDA-approved Standard Operating Procedures, OSHA, CLIA, and cGMP requirements

Benefits

Comp & perks

Equal employment opportunities
Regular full-time employment