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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting pre-donation medical screenings and performing plasmapheresis procedures while ensuring compliance with state and federal regulations. Maintains accurate donor records and promotes customer satisfaction through effective communication and rapport-building with donors.
Highest-signal resume keywords
Pre-Donation Medical ScreeningPlasmapheresis ProceduresState Licensures or CertificationsRegulatory Compliance (FDA, OSHA, CLIA)Customer Interaction
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Hematocrit DeterminationProtein TestingDonor Setup and MonitoringRecord KeepingEquipment Sanitization
Soft Skills
Customer SatisfactionEffective CommunicationRapport BuildingListening SkillsAdaptability
Tools & Technologies
HematastatRefractometerPlasmapheresis MachinePersonal Protective Equipment
Certifications & Qualifications
High School Diploma or GEDState Licenses or Certifications
Industry Keywords
Donor ConfidentialityBiological FluidsInfectious OrganismsSOPsCGMP
About the role
Key responsibilities & impact- Conduct pre-donation medical screening according to established guidelines
- Determine hematocrit and protein using finger sticks, hematastat, and refractometer
- Promote customer satisfaction through appropriate donor interaction and responsiveness
- Assess donor suitability and perform plasmapheresis machine and donor setup, monitoring, and disconnect procedures
- Provide feedback to ineligible donor candidates
- Ensure donor screening information is complete and accurate
- Maintain donor confidentiality
- Communicate donor medical information to Medical Staff
- Establish and maintain organized donor files
- Maintain accurate and thorough records
- Maintain a clean, organized, and efficient work area and necessary supplies
- Dispose of contaminated disposable equipment
- Build rapport with donors to support long-term donation
- Perform administrative duties including greeting donors, answering phones, and assisting center management
- Maintain familiarity and compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
- Sanitize and clean equipment and work areas between donors
- Cross-train and work in other areas to ensure efficient center operations
Requirements
What you’ll need- High School diploma or GED
- Obtains required state licensures or certifications where applicable
- Typically requires 2 years of related experience
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to perform complex tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to work with biological fluids and potentially infectious organisms
- Ability to use required personal protective equipment
- Ability to sit or stand for the entire shift
- Ability to perform frequent hand, finger, wrist, and foot movements
- Ability to make precise coordinated finger movements
- Ability to lift 15 lbs. regularly and up to 50 lbs. maximum
- Hearing acuity essential
- Correctable near and far vision requirements
- Color perception/discrimination
- Must obtain applicable state licenses or certifications
Benefits
Comp & perks- Equal employment opportunities and consideration consistent with applicable laws
