Lead Donor Center Technician

Grifols

. Conduct pre-donation medical screening according to established guidelines .

Posted 9/29/2026full-timeLaredo • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in conducting pre-donation medical screenings and assessing donor suitability while ensuring compliance with state and federal regulations. Capable of maintaining accurate documentation and fostering positive donor interactions to enhance satisfaction and retention.

Highest-signal resume keywords

Pre-Donation Medical ScreeningHematocrit TestingPlasmapheresis Machine OperationRegulatory Compliance (FDA, OSHA, CLIA)Customer Satisfaction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Hematastat UsageRefractometer OperationDocumentation and Record KeepingBiological Fluid HandlingPersonal Protective Equipment Usage

Soft Skills

Effective CommunicationCustomer InteractionRapport BuildingListening SkillsAdaptability

Tools & Technologies

Plasmapheresis MachinesOffice EquipmentLaboratory Equipment

Certifications & Qualifications

State Licensure or Certification

Industry Keywords

CGMPSOPsDonor ConfidentialityInfectious OrganismsCold Temperature Exposure

About the role

Key responsibilities & impact

Conduct pre-donation medical screening according to established guidelines
Determine Hematocrit (HCT) and protein using finger sticks, a hematastat, and refractometer
Promote customer satisfaction through appropriate interaction and responsiveness to donor needs
Assess donor suitability and perform setup, monitoring, and disconnect procedures for plasmapheresis machines and donors
Provide feedback to ineligible donor candidates
Ensure donor screening information is complete and accurate before donation
Maintain donor confidentiality
Communicate donor medical information effectively to Medical Staff
Establish and maintain organized donor files
Maintain accurate and thorough documentation and records
Maintain a clean, organized, and efficient work area and necessary supplies
Dispose of contaminated disposable equipment
Build rapport with donors to support long-term donation and center satisfaction
Perform administrative duties, including greeting donors, answering phones, and assisting center management
Maintain familiarity and compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
Sanitize and clean equipment and work areas between donors
Cross-train and work in other areas to ensure efficient center operations

Requirements

What you’ll need

High School diploma or GED
Obtains required state licensures or certifications where applicable
Typically requires 2 years of related experience
Ability to comprehend and follow instructions to complete assigned tasks
Ability to listen to and understand information and ideas presented through spoken words and sentences
Ability to perform within the guidance of oral or written instructions
Ability to perform a wide range of complex tasks under variable demands and changing conditions
Ability to relate sensitive information to diverse groups
Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold below 32°F
Ability to use required personal protective equipment, including protective eyewear, garments, gloves, and cold gear
Ability to sit or stand for an entire shift, bend, twist, and perform frequent hand and foot movements
Ability to make precise coordinated finger movements to grasp and manipulate objects
Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
Essential hearing acuity and correctable near and far vision
Color perception/discrimination and vision correctable in one eye to 20/30 and the other eye to 20/100