Operations Manager

Grifols

. Oversee day-to-day operational performance of a plasma collection center .

Posted 11/11/2026full-timeNew Orleans • Louisiana • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational management within a plasma collection center, ensuring compliance with FDA, OSHA, and cGMP regulations while effectively leading and developing staff to meet production and quality goals.

Highest-signal resume keywords

Operational Performance ManagementRegulatory Compliance (FDA, OSHA, CLIA, cGMP)Supervisory ExperiencePlasma Collection ExperiencePersonnel Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Plasma CollectionRegulatory ComplianceBudget PreparationRisk ManagementQuality Standards AdherencePersonnel Functions ManagementAction Plan DevelopmentDonor Recruitment CampaignsEquipment ManagementFinancial Record Keeping

Soft Skills

LeadershipInterpersonal CommunicationCustomer ServiceOrganizational SkillsMotivational Skills

Industry Keywords

Plasma Collection CenterCGMPFDA RegulationsSOPsClinical EnvironmentMedical ComplianceQuality AssurancePersonnel DevelopmentOperational EfficiencyDonor Satisfaction

About the role

Key responsibilities & impact

Oversee day-to-day operational performance of a plasma collection center
Ensure donor safety, regulatory compliance, production goals, company standards, SOPs, and applicable regulations
Act on behalf of the Center Manager during absences and manage the center alone for days at a time
Collaborate with Training and Quality staff to meet training and quality goals
Coach and lead employees through Operations Supervisors
Monitor and evaluate operations; develop, implement, and modify action plans to maximize efficiency
Manage personnel functions including hiring, work assignment, development, training, discipline, termination, and personnel records
Partner with the Center Manager on budget preparation and oversee facility performance against production and quality goals
Delegate, monitor, and hold Operations Supervisors accountable
Direct and supervise employees, including creating and managing work schedules
Maintain the ability to perform all center tasks and fill production roles when needed
Maintain facility cleanliness and equipment working order
Manage freezers, plasma shipments, equipment failures, and freezer alarms
Develop and implement donor recruitment advertising campaigns
Ensure compliance with FDA, OSHA, CLIA, cGMP, and FDA-approved SOPs
Direct donor selection, plasma collection, and manufacturing records
Build donor rapport and support customer satisfaction and long-term donation
Control donor funds and ensure accurate financial records
Report irregularities to the Center Manager and develop corrective action plans
Conduct risk management reviews and investigate unsafe situations and complaints
Direct and monitor outside vendors
Review and monitor special projects for accuracy and timely completion
Help implement the donor center’s mission in the community

Requirements

What you’ll need

Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field
Typically requires 3+ years of related experience in clinical or general business experience
Supervisory experience preferred
Experience in a medical and/or cGMP regulated environment preferred
Experience with plasma or whole blood preferred
Developing command of leadership, organizational, customer service, interpersonal communication, and computer abilities
Ability to understand and assess FDA regulations
Ability to maintain adequate levels of plasma collection and adhere to quality standards
Ability to motivate staff to achieve established goals and standards
May be required to relocate
Directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements