Operations Supervisor

Grifols

. Perform any/all tasks within the plasma center and fulfill production employee duties.

Posted 11/8/2026full-timeSan Antonio • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with FDA-approved SOPs, OSHA, and cGMP regulations. Capable of training staff and maintaining accurate documentation to support operational efficiency and donor satisfaction.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingCompliance With RegulationsTraining And Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingDocumentation AccuracyEquipment MaintenanceReport SubmissionRegulatory ComplianceBiological Fluid HandlingPhysical Task PerformanceSafety Reporting

Soft Skills

CommunicationProblem-SolvingInterpersonal SkillsAdaptabilityTeam Collaboration

Certifications & Qualifications

Phlebotomist CertificationDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

FDA-approved SOPsOSHACLIACGMPPlasma Center OperationsDonor Flow SupervisionManufacturing RecordsCenter Manager SupportEmployee TrainingDonor Funds Control

About the role

Key responsibilities & impact

Perform any/all tasks within the plasma center and fulfill production employee duties.
Supervise donor flow, donor selection, plasma collection, and manufacturing records.
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures.
Attend required training sessions and staff meetings.
Ensure accurate and thorough documentation.
Help maintain the facility in a neat, clean condition and keep equipment in good working order.
Submit timely and accurate reports to the Center Manager and/or Assistant Manager.
Assist with control of center donor funds.
Train new employees and retrain current employees.
Communicate with other service areas to ensure accurate documentation and quality.
Build rapport with donors and support long-term donation and customer satisfaction.
Report unsafe situations or conditions.
May be trained to repair plasma center equipment.
Assist the Center Manager and/or Assistant Manager with tasks necessary to achieve company objectives.

Requirements

What you’ll need

High school diploma or GED.
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer.
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties.
Demonstrated proficiency in handling difficult situations.
Ability to comply with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal company procedures.
Ability to perform physical duties including standing, sitting, bending, twisting, frequent hand and foot movements, lifting up to 50 lbs., and working with biological fluids, laboratory equipment, and extreme cold.
Hearing acuity essential; correctable near and far vision and color perception/discrimination.
Ability to communicate and understand spoken and written instructions.
Ability to work independently and under oral or written guidance.
Ability to perform varied tasks under changing conditions and communicate sensitive information to diverse groups.