Operations Supervisor

Grifols

. Perform any/all tasks within the plasma center, including production employee duties .

Posted 10/26/2026full-timeBowling Green • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with FDA-approved SOPs, OSHA, and cGMP regulations. Capable of training staff and maintaining accurate documentation to support operational efficiency and donor satisfaction.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingCompliance With RegulationsTraining And Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingDocumentation AccuracyRegulatory ComplianceEquipment MaintenanceReport SubmissionPhysical Demands HandlingSafety Reporting

Soft Skills

CommunicationProblem-SolvingCustomer SatisfactionTeam CollaborationAdaptability

Certifications & Qualifications

Phlebotomist CertificationDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

FDA-approved SOPsOSHACLIACGMPPlasma Center Operations

About the role

Key responsibilities & impact

Perform any/all tasks within the plasma center, including production employee duties
Supervise donor flow, donor selection, plasma collection, and manufacturing records
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
Attend required training sessions and staff meetings
Ensure accurate and thorough documentation
Help maintain facility cleanliness and equipment functionality
Submit timely and accurate reports to the Center Manager and/or Assistant Manager
Assist with control of center donor funds
Train new employees and retrain current employees
Communicate with other service areas to ensure accurate documentation and quality
Build rapport with donors to support customer satisfaction and long-term donation
Report unsafe situations or conditions
May repair plasma center equipment after training
Assist management with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Ability to comply with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
Ability to perform physical demands including standing, sitting, bending, twisting, frequent hand and foot movements, and lifting up to 50 lbs
Hearing acuity essential
Correctable near and far vision requirements
Ability to communicate and understand spoken information
Ability to work independently and follow oral or written instructions
Ability to perform varied tasks under changing conditions
Ability to relate sensitive information to diverse groups