Operations Supervisor

Grifols

. Perform any or all tasks within the plasma center .

Posted 10/23/2026full-timeWichita Falls • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with FDA-approved SOPs, OSHA, and cGMP regulations. Capable of training staff, maintaining accurate documentation, and fostering positive donor relationships to enhance customer satisfaction.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingCompliance With RegulationsTraining And Supervision

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingDocumentation AccuracyEquipment MaintenanceReport SubmissionBiological Fluid HandlingOSHA ComplianceCGMP ComplianceSOP Adherence

Soft Skills

CommunicationProblem-SolvingCustomer Relationship BuildingAdaptabilityTeam Collaboration

Certifications & Qualifications

Phlebotomist CertificationDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

Plasma CenterFDA RegulationsCLIA ComplianceOSHA StandardsBiological Safety

About the role

Key responsibilities & impact

Perform any or all tasks within the plasma center
Fulfill production employee duties and supervise donor flow
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
Supervise donor selection, plasma collection, and manufacturing records
Attend required training sessions and staff meetings
Ensure accurate and thorough documentation
Maintain the facility in a neat and clean condition and keep equipment in good working order
Submit timely and accurate reports to the Center Manager and/or Assistant Manager
Assist in controlling center donor funds
Train new employees and retrain current employees
Communicate with other service areas to ensure accurate documentation and quality
Build rapport with donors to support customer satisfaction and long-term donation
Report unsafe situations or conditions
May be trained to repair plasma center equipment
Assist the Center Manager and/or Assistant Manager with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold below 32 degrees F
Ability to stand for 4 to 6 hours per day and sit for 1 to 2 hours per day
Ability to bend, twist, squat, crouch, reach below shoulder height, and perform frequent hand and foot movements
Ability to lift 15 lbs. routinely, with a maximum lift of 50 lbs.
Essential hearing acuity, color perception/discrimination, and correctable near and far vision
Ability to communicate and understand spoken and written information
Ability to work independently and follow oral or written instructions
Ability to perform a wide range of tasks under variable demands and changing conditions
Ability to relate sensitive information to diverse groups

Benefits

Comp & perks

Equal employment opportunities in accordance with applicable laws
Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear