Operations Supervisor

Grifols

. Perform any or all tasks within the plasma center .

Posted 9/15/2026full-timeAustin • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with FDA-approved SOPs, OSHA, and cGMP regulations. Capable of training staff and maintaining accurate documentation to support operational efficiency and donor satisfaction.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingCompliance with FDA RegulationsTraining and Supervising Staff

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor SelectionPlasma CollectionDocumentation AccuracyEquipment MaintenanceBiological Fluid HandlingInfectious Organism SafetyLaboratory Equipment OperationReport SubmissionOSHA Compliance

Soft Skills

CommunicationCustomer SatisfactionProblem SolvingTeam CollaborationAdaptability

Tools & Technologies

Personal Protective EquipmentPlasma Freezers

Certifications & Qualifications

Phlebotomist CertificationDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

CGMPCLIAFDA-approved SOPsState and Federal RegulationsPlasma Center Operations

About the role

Key responsibilities & impact

Perform any or all tasks within the plasma center
Fulfill production employee duties and supervise donor flow
Supervise donor selection, plasma collection, and manufacturing records
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
Attend required training sessions and staff meetings
Ensure accurate and thorough documentation
Maintain facility cleanliness and equipment condition under Center Manager or Assistant Manager guidance
Submit timely and accurate reports
Assist with control of center donor funds
Train new employees and retrain current employees
Communicate with other service areas to ensure documentation accuracy and quality
Build rapport with donors to support customer satisfaction and long-term donation
Report unsafe situations or conditions
May repair plasma center equipment after training
Assist management with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Ability to comply with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
Ability to work with biological fluids, infectious organisms, electrical and laboratory equipment, and plasma freezers below 32°F
Ability to use required personal protective equipment
Ability to stand 4–6 hours per day and sit 1–2 hours per day
Ability to bend, twist, squat, crouch, perform frequent hand and foot movements, and lift 15 lbs regularly up to 50 lbs maximum
Hearing acuity essential
Correctable near and far vision and color perception/discrimination
Ability to communicate, listen to, and understand information
Ability to work independently and follow oral or written instructions
Ability to perform varied tasks under changing conditions
Ability to relate sensitive information to diverse groups

Benefits

Comp & perks

Regular full-time employment
Equal employment opportunities without regard to protected characteristics