Operations Supervisor

Grifols

. Perform any or all tasks within the plasma center .

Posted 10/28/2026full-timeHouston • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with FDA-approved SOPs, OSHA, and cGMP regulations. Capable of training staff and maintaining accurate documentation to support operational efficiency and donor satisfaction.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingCompliance With RegulationsTraining And Supervision

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingRecord DocumentationEquipment RepairCompliance With FDA SOPsOSHA RegulationsCLIA StandardsCGMP PracticesPrecise Hand Movements

Soft Skills

CommunicationProblem-SolvingCustomer SatisfactionTeam CollaborationAdaptability

Certifications & Qualifications

Phlebotomist CertificationDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

Plasma Center OperationsDonor Flow SupervisionState And Federal RegulationsQuality AssuranceSafety Reporting

About the role

Key responsibilities & impact

Perform any or all tasks within the plasma center
Fulfill production employee duties and supervise donor flow
Supervise donor selection, plasma collection, and manufacturing records
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
Attend required training sessions and staff meetings
Ensure accurate and thorough record documentation
Maintain facility cleanliness and equipment condition under manager guidance
Submit timely and accurate reports
Assist with control of center donor funds
Train new employees and retrain current employees
Communicate with other service areas to ensure documentation accuracy and quality
Build donor rapport and support customer satisfaction and long-term donation
Report unsafe situations or conditions
May repair plasma center equipment after training
Assist managers with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Ability to comply with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
Ability to perform precise, coordinated finger, hand, and wrist movements
Ability to lift 15 lbs. routinely, with a maximum lift of 50 lbs.
Hearing acuity essential
Correctable near and far vision requirements
Ability to communicate and understand spoken and written instructions
Ability to work independently and under oral or written guidance
Ability to perform a wide range of tasks under variable demands and changing conditions
Ability to relate sensitive information to diverse groups