Operations Supervisor

Grifols

. Perform any or all tasks within the plasma center .

Posted 11/4/2026full-timeJacksonville • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with state and federal regulations. Capable of training staff, maintaining documentation accuracy, and fostering donor relationships to enhance customer satisfaction.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingCompliance With FDA RegulationsTraining And Supervising Staff

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingDocumentation AccuracyEquipment RepairBiological Fluid HandlingOSHA ComplianceCGMP ComplianceCLIA ComplianceReport Submission

Soft Skills

CommunicationProblem-SolvingCustomer SatisfactionTeam CollaborationAdaptability

Tools & Technologies

Personal Protective EquipmentLaboratory EquipmentCold Gear

Certifications & Qualifications

Phlebotomist CertificationDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

Plasma CenterFDA-approved SOPsState And Federal RegulationsInfectious OrganismsBiological Fluids

About the role

Key responsibilities & impact

Perform any or all tasks within the plasma center
Fulfill production employee duties and supervise donor flow
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
Supervise donor selection, plasma collection, and manufacturing records
Attend required training sessions and staff meetings
Ensure accurate and thorough documentation
Help maintain a clean facility and equipment in good working order
Submit timely and accurate reports to the Center Manager and/or Assistant Manager
Assist with control of center donor funds
Train new employees and retrain current employees
Communicate with other service areas to ensure documentation accuracy and quality
Build rapport with donors to support customer satisfaction and long-term donation
Report unsafe situations or conditions
Potentially repair plasma center equipment after training
Assist management with tasks necessary to achieve company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical and laboratory equipment, and extreme cold below 32°F
Ability to use required personal protective equipment, including protective eyewear, garments, gloves, and cold gear
Ability to stand for 4 to 6 hours per day and sit for 1 to 2 hours per day
Ability to bend, twist, squat, crouch, reach, and lift 15 lbs., with a maximum lift of 50 lbs.
Frequent precise hand, finger, wrist, and foot movements
Essential hearing acuity and correctable near/far vision
Ability to communicate and understand spoken and written instructions
Ability to work independently and under oral or written guidance
Ability to perform a wide range of tasks under variable demands and changing conditions
Ability to relate sensitive information to diverse groups

Benefits

Comp & perks

Sign-on bonus: $1,000.00