Operations Supervisor

Grifols

. Perform any/all tasks within the plasma center and fulfill production employee duties .

Posted 9/24/2026full-timeBrownsville • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with FDA-approved SOPs, OSHA, and cGMP regulations. Capable of training staff, maintaining accurate documentation, and fostering donor relationships to enhance customer satisfaction.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingCompliance with FDA RegulationsTraining and Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor SelectionPlasma CollectionManufacturing Records ManagementDocumentation AccuracyEquipment RepairCompliance with OSHACompliance with CLIACGMP KnowledgeSOP Adherence

Soft Skills

Communication SkillsProblem-SolvingInterpersonal SkillsAbility to Work IndependentlyAdaptability

Certifications & Qualifications

High School Diploma or GEDCertified PhlebotomistDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

Plasma Center OperationsDonor Flow SupervisionQuality AssuranceSafety ReportingCustomer Satisfaction

About the role

Key responsibilities & impact

Perform any/all tasks within the plasma center and fulfill production employee duties
Supervise donor flow, donor selection, plasma collection, and manufacturing records
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
Attend required training sessions and staff meetings
Ensure accurate and thorough documentation
Maintain facility cleanliness and equipment condition under Center Manager or Assistant Manager guidance
Submit timely and accurate reports
Assist with control of center donor funds
Train new employees and retrain current employees
Communicate with other service areas to ensure accurate documentation and quality
Build rapport with donors and support customer satisfaction and long-term donation
Report unsafe situations or conditions
May repair plasma center equipment after training
Assist management with tasks necessary to achieve company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Ability to comply with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal company procedures
Ability to communicate information and ideas clearly and understand spoken instructions
Ability to work independently and follow oral or written instructions
Ability to perform a wide range of tasks under variable demands and changing conditions
Ability to relate sensitive information to diverse groups
Ability to perform the stated physical and environmental demands, including standing, sitting, bending, twisting, frequent hand and foot movement, lifting up to 50 lbs., and use of required personal protective equipment