Operations Supervisor

Grifols

. Perform any/all tasks within the plasma center .

Posted 11/8/2026full-timeEverett • Washington • United StatesMid-LevelSenior💰 $26 - $37 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with FDA, OSHA, and CLIA regulations. Capable of maintaining accurate documentation and fostering positive donor relationships to enhance customer satisfaction.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingRegulatory ComplianceTraining and Supervision

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingDocumentation AccuracyEquipment MaintenanceReport SubmissionStandard Operating ProceduresOSHA ComplianceCGMP KnowledgeCLIA Compliance

Soft Skills

CommunicationProblem-SolvingCustomer Relationship BuildingAdaptabilityTeam Collaboration

Tools & Technologies

Personal Protective Equipment

Certifications & Qualifications

Phlebotomist CertificationDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

FDA RegulationsState RegulationsPlasma Center OperationsQuality AssuranceSafety Reporting

About the role

Key responsibilities & impact

Perform any/all tasks within the plasma center
Fulfill production employee duties and supervise donor flow
Supervise donor selection, plasma collection, and manufacturing records
Attend required training sessions and staff meetings
Ensure accurate and thorough documentation of necessary records
Maintain the facility in a neat and clean condition under management guidance
Ensure equipment is kept in good working order
Submit timely and accurate reports to the Center Manager and/or Assistant Manager
Assist in controlling center donor funds
Train new employees and retrain current employees
Communicate with other service areas to ensure accurate documentation and quality
Build rapport with donors to support customer satisfaction and long-term donation
Report unsafe situations or conditions to the area lead, supervisor, or manager
May repair plasma center equipment after training
Assist the Center Manager and/or Assistant Manager with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency handling difficult situations
Thorough familiarity and compliance with state and federal regulations
Knowledge of FDA-approved Standard Operating Procedure Manual, OSHA, CLIA, cGMP, and internal company procedures
Ability to perform phlebotomy, donor processing, and plasma processing duties
Ability to maintain accurate documentation and records
Ability to communicate information and ideas clearly and understand spoken instructions
Ability to work independently and follow oral or written instructions
Ability to perform a wide range of tasks under variable demands and changing conditions
Ability to relate sensitive information to diverse groups
Ability to stand for 4 to 6 hours per day and sit for 1 to 2 hours per day
Ability to bend, twist, squat, crouch, and make frequent hand and foot movements
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Hearing acuity essential
Color perception/discrimination and correctable near and far vision requirements
Ability to use personal protective equipment

Benefits

Comp & perks

Up to 10% of the company bonus pool
Medical insurance
Dental insurance
Vision insurance
Life insurance
PTO
Paid holidays
Up to 5% 401(K) match
Tuition reimbursement
Professional growth and career progression opportunities