Operations Supervisor

Grifols

. Perform any or all tasks within the plasma center .

Posted 9/21/2026full-timeMilwaukee • Wisconsin • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with FDA-approved SOPs, OSHA, and cGMP regulations. Capable of training staff, maintaining documentation accuracy, and fostering donor relationships to enhance customer satisfaction.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingCompliance with FDA RegulationsTraining and Supervising Staff

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingDocumentation AccuracyEquipment MaintenanceReport SubmissionBiological Fluid HandlingSafety ComplianceQuality ControlTask Management

Soft Skills

CommunicationCustomer SatisfactionProblem SolvingTeam CollaborationAdaptability

Tools & Technologies

Personal Protective EquipmentPlasma Center Equipment

Certifications & Qualifications

Phlebotomist CertificationDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

FDA-approved SOPsOSHACLIACGMPBiological FluidsInfectious OrganismsDocumentation StandardsDonor Flow SupervisionCenter ManagementTraining Sessions

About the role

Key responsibilities & impact

Perform any or all tasks within the plasma center
Fulfill production employee duties and supervise donor flow
Maintain familiarity and compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
Supervise donor selection, plasma collection, and manufacturing records
Attend required training sessions and staff meetings
Ensure accurate and thorough documentation
Help maintain a clean facility and equipment in good working order
Submit timely and accurate reports to the Center Manager and/or Assistant Manager
Assist with control of center donor funds
Train new employees and retrain current employees
Communicate with other service areas to ensure documentation accuracy and quality
Build rapport with donors and support customer satisfaction and long-term donation
Report unsafe situations or conditions
May be trained to repair plasma center equipment
Assist management with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold
Ability to use required personal protective equipment
Ability to stand for 4 to 6 hours per day and sit for 1 to 2 hours per day
Ability to bend, twist, squat, crouch, kneel, and perform frequent hand and foot movements
Ability to lift 15 pounds, with a maximum lift of 50 pounds
Hearing acuity essential
Correctable near and far vision, with specified visual acuity requirements
Ability to communicate, listen, understand, and relate sensitive information to diverse groups
Ability to work independently and follow oral or written instructions
Ability to perform a wide range of tasks under variable demands and changing conditions

Benefits

Comp & perks

Equal employment opportunities and consideration consistent with applicable laws