Operations Supervisor

Grifols

. Perform any/all tasks within the plasma center .

Posted 10/16/2026full-timeOcala • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with state and federal regulations, FDA-approved SOPs, and cGMP. Capable of training staff and maintaining high standards of documentation and donor satisfaction.

Highest-signal resume keywords

PhlebotomyDonor ProcessingPlasma ProcessingCompliance With RegulationsCertified Phlebotomist

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingDocumentation AccuracyEquipment MaintenanceBiological Fluid HandlingInfectious Organism HandlingWeight Lifting Up To 50 LbsPersonal Protective Equipment UsageStandard Operating Procedures

Soft Skills

CommunicationProblem-SolvingTrainingCustomer SatisfactionRapport Building

Certifications & Qualifications

Certified PhlebotomistDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

FDAOSHACLIACGMPState RegulationsFederal RegulationsPlasma CenterSOPsQuality AssuranceDonor Flow Supervision

About the role

Key responsibilities & impact

Perform any/all tasks within the plasma center
Fulfill production employee duties and supervise donor flow
Supervise donor selection, plasma collection, and manufacturing records
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
Attend required training sessions and staff meetings
Ensure accurate and thorough documentation
Maintain facility cleanliness and equipment condition under Center Manager or Assistant Manager guidance
Submit timely and accurate reports
Assist with control of center donor funds
Train new employees and retrain current employees
Communicate with other service areas to ensure accurate documentation and quality
Build rapport with donors and support customer satisfaction and long-term donation
Report unsafe situations or conditions
May repair plasma center equipment
Assist management with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Thorough familiarity and compliance with state and federal regulations, FDA-approved Standard Operating Procedure Manual, OSHA, CLIA, cGMP, and internal company procedures
Ability to perform phlebotomy, donor processing, and plasma processing duties
Ability to work with biological fluids, infectious organisms, electrical equipment, and extreme cold
Ability to use required personal protective equipment
Ability to stand, sit, bend, twist, squat, crouch, reach, and lift up to 50 lbs.
Hearing acuity and correctable near and far vision
Ability to communicate and understand spoken and written instructions
Ability to work independently and follow oral or written instructions
Ability to perform varied tasks under changing conditions
Ability to relate sensitive information to diverse groups