Operations Supervisor

Grifols

. Perform any or all tasks within the plasma center .

Posted 10/12/2026full-timeFayetteville • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with FDA regulations and maintaining high production standards. Capable of training staff and managing donor flow to enhance customer satisfaction and operational efficiency.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingCompliance with FDA RegulationsTraining and Supervising Staff

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingDocumentation AccuracyBiological Fluid HandlingLaboratory Equipment OperationOSHA ComplianceCGMP KnowledgeStandard Operating ProceduresReport Submission

Soft Skills

CommunicationProblem-SolvingCustomer SatisfactionTeam CollaborationAdaptability

Tools & Technologies

Personal Protective EquipmentLaboratory Equipment

Certifications & Qualifications

Phlebotomist CertificationDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

FDA RegulationsOSHACLIACGMPPlasma Center Operations

About the role

Key responsibilities & impact

Perform any or all tasks within the plasma center
Fulfill production employee duties and supervise donor flow
Supervise donor selection and plasma collection
Supervise manufacturing records and maintain production standards
Attend required training sessions and staff meetings
Ensure accurate and thorough documentation
Maintain the facility in a neat and clean condition and keep equipment in good working order
Submit timely and accurate reports to the Center Manager and/or Assistant Manager
Assist with control of center donor funds
Train new employees and retrain current employees
Communicate with other service areas to ensure accurate documentation and quality
Build rapport with donors to support customer satisfaction and long-term donation
Report unsafe situations or conditions
May repair plasma center equipment after training
Assist the Center Manager and/or Assistant Manager with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Familiarity and compliance with state and federal regulations
Familiarity and compliance with FDA-approved Standard Operating Procedure Manual, OSHA, CLIA, cGMP, and internal company procedures
Ability to perform tasks involving biological fluids, infectious organisms, electrical and laboratory equipment, and extreme cold
Ability to use required personal protective equipment
Ability to stand, sit, bend, twist, squat, crouch, reach, and lift up to 50 lbs.
Frequent precise hand, finger, wrist, and foot movements
Essential hearing acuity and correctable near and far vision
Ability to communicate and understand spoken and written instructions
Ability to work independently and follow oral or written guidance
Ability to perform varied tasks under changing conditions
Ability to relate sensitive information to diverse groups

Benefits

Comp & perks

Equal employment opportunities regardless of race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth or related medical conditions, protected veteran status, or disability