Operations Supervisor

Grifols

. Perform any or all tasks within the plasma center and fulfill production employee duties .

Posted 10/15/2026full-timeMuskegon • Michigan • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with FDA-approved SOPs, OSHA, and cGMP standards. Capable of training staff and maintaining accurate documentation to support operational efficiency and donor satisfaction.

Highest-signal resume keywords

Certified PhlebotomistPlasma ProcessingDonor ProcessingCompliance with FDA RegulationsTraining and Supervising Staff

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyPlasma ProcessingDonor ProcessingDocumentation AccuracyBiological Fluid HandlingEquipment RepairLaboratory Equipment UseReport SubmissionCompliance with cGMPOSHA Standards

Soft Skills

CommunicationCustomer SatisfactionProblem SolvingTeam CollaborationBuilding Rapport

Tools & Technologies

Laboratory EquipmentOffice EquipmentPlasma Freezers

Certifications & Qualifications

Phlebotomist CertificationDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

FDA-approved SOPsOSHA ComplianceCLIA StandardsCGMPPlasma Center Operations

About the role

Key responsibilities & impact

Perform any or all tasks within the plasma center and fulfill production employee duties
Supervise donor flow, donor selection, plasma collection, and manufacturing records
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
Attend required training sessions and staff meetings
Ensure accurate and thorough documentation
Help maintain a clean facility and equipment in good working order under the guidance of the Center Manager and/or Assistant Manager
Submit timely and accurate reports
Assist with control of center donor funds
Train new employees and retrain current employees
Communicate with other service areas to ensure accurate documentation and quality
Build rapport with donors and support customer satisfaction and long-term donation
Report unsafe situations or conditions
May be trained to repair plasma center equipment
Assist the Center Manager and/or Assistant Manager with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Ability to work with biological fluids and potential exposure to infectious organisms
Ability to use electrical office and laboratory equipment
Ability to work in extreme cold below 32 degrees F while performing functions in plasma freezers
Ability to stand for 4 to 6 hours per day and sit for 1 to 2 hours per day
Ability to bend, twist, make frequent hand and foot movements, squat, crouch, and lift up to 50 lbs.
Hearing acuity essential
Correctable near and far vision, with stated visual acuity requirements
Ability to communicate and understand spoken information and ideas
Ability to work independently and follow oral or written instructions
Ability to perform a wide range of tasks under variable demands and changing conditions
Ability to relate sensitive information to diverse groups

Benefits

Comp & perks

Regular Full-Time employment
Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear